What was deployed for the Tianjin metro face pass?

CoolCode C-series face terminals were deployed at turnstiles, with local sub-300ms recognition and IP67 rating, handling high-concurrency passenger flow while keeping passage smooth.

How fast is recognition, and is it reliable outdoors?

On-device recognition is under 300ms per person; the IP67 enclosure suits semi-outdoor and humid station environments for stable long-term operation.

How is the metro system managed centrally?

A unified platform manages all stations’ devices and permissions; logs and alerts sync in real time for remote control and audit.

Can it integrate with the existing fare and operations system?

Yes. Open interfaces connect with the existing fare collection and operations systems, fitting the metro’s standardized operation.

Tianjin Metro Line 10 — City-Scale Access Foundation

Behind the successful launch of Tianjin Metro Line 10, CoolCode was a key participant. All scanners used on the line are independently developed and produced by CoolCode, which actively supports the comprehensive build-out of urban rail transit and strives to improve public travel, daring to innovate in the rail environment.

#Technology: seize the momentum, smart metro#

Smart dispatching delivers faster, more convenient travel. Under the national strategy for transit megaregions and the guidance of the China Urban Rail Transit Smart City Rail Development Outline, CoolCode capitalized on the momentum, empowering Line 10 with intelligence. The line adopted full-series smart facilities; from station operations to passenger travel, CoolCode products are visible — using next-gen communications, smart terminals and data analytics to realize contactless scan-to-ride, ticketing and customer service, creating a smart ride environment and improving operational efficiency, service level and experience. Line 10’s opening marks Tianjin’s step into a new “smart metro” era.

#Innovation: customization empowers, model optimized#

Quality service keeps upgrading for a more thoughtful experience. CoolCode products support secondary development and customization. During Line 10’s build, CoolCode worked closely with the metro to craft this C-series custom product per the client’s needs. The C-series has a large reading window needing no deliberate focus, with 70ms/scan high-speed recognition that keeps fast flow even in metro crowds; at ticket halls and smart customer-service centers, its millisecond precision and accurate reading greatly improve passenger efficiency and avoid queues, while its compact size saves installation space and eases integration. It also offers multiple output interfaces, IP67 protection (water/dust proof) for stable outdoor scanning.

#Safety: control safeguards, safe project#

Equipment runs safely with smart operations for worry-free travel. CoolCode products paired with the smart management platform realized Tianjin Metro’s smart O&M station — the first smart station centered on a visual 3D integrated O&M platform. It delivers 21 smart functions: voice ticketing & inquiry, smart customer service, smart security check, crowd sensing, environment sensing, one-tap open/close, fault management, work-order management, visual guard, behavior-trajectory replay, smart dimming, smart guidance — realizing “one-screen control” of line O&M, showcasing technology, intelligence and the future.

#Culture: crafted with heart, humane metro#

Craftsmanship shapes a humane character for a warmer experience. Line 10 is positioned as an “eco-livable line”, highlighting simplicity, generosity, vitality and life in design, decoration and art stations. It emphasizes humane service, introducing smart customer-service centers integrating CoolCode C-series products that enable voice ticketing & inquiry and smart customer service. At peak flow, for payments, recharges and info queries, ordinary stations need manual queues; on Line 10, passengers voice-call the smart assistant and scan via phone to pay. Moreover, the smart station is debugging gate face recognition so passengers can soon “swipe face” to enter.

Now, as pandemic policies ease nationwide, “opening up” is not “lying flat” — self-protection awareness remains. We believe the contactless smart metro built by Tianjin Metro Line 10 with CoolCode can reduce infection risk in the new normal.

Build the metro, build the city, see the future. Smart city rail is the pioneer of smart transit and the necessary, inevitable path for rail groups’ high-quality development. Starting from cities’ overall rail needs, CoolCode combines technology innovation with business improvement, using intelligence to serve pain points and difficulties, fostering a safe, reliable, efficient, economical and green smart city-rail system.

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